How to Cancel your PlayStation Now subscription

Last Updated on May 19, 2022 by Mark Roberts

PlayStation Now is a streaming service that allows you to play PlayStation games on your PlayStation 4, PlayStation 5, PC, or other devices. You can also use the service to stream PlayStation 2 and PlayStation 3 games.

But PlayStation Now subscription can be pretty expensive, with annual memberships costing up to $60. If you do not want to pay that much for a gaming subscription, or if you have gotten tired of playing the same games over and over again, then you may wish to cancel your subscription.

This article is perfect for all those avid gamers out there. We will explain how to cancel PlayStation Now on your web browser, mobile application, and more. Stick around to find out more.

How to cancel Now subscription

Can I Cancel Playstation Now any time?


Sony gives you the option to cancel your PlayStation Now subscription anytime you want. But remember to end your subscription 24 hours before the next renewal date. This is to avoid being charged for the next billing period.

If You Cancel Playstation Now, Do You Lose the Games ?


Unfortunately, when you cancel the PlayStation Now subscription, you will lose access to all of the features that come with it. So, this includes all the games that you have downloaded. To answer precisely, yes, you will lose the games that you have downloaded once you end your PlayStation Now subscription.

How to Cancel PlayStation Now


If you wish to cancel your PlayStation Now subscription, all you need to do is follow any methods listed below. You can choose to do it on your internet browser, PS4 console, PS5 console, and mobile application. 

You can follow the first method below to cancel your PlayStation Now subscription from your web browser.

1st method: On a PC web browser

Step 1: Open a web browser on your computer and sign in by clicking here.

Step 2: Navigate to the Account Management screen.

Step 3: Then, click on the Subscription option.

Step 4: You will see your PlayStation Now subscription, next to which you need to tap on Auto-Renew. This will end your subscription.

For all PlayStation 4 users, this method will guide you to cancel your PlayStation Now subscription.

2nd method: On a PS4 console

Step 1: On your PlayStation 4 console, go to Settings.

Step 2: From the menu, click on the Account Management option. 

Step 3: Then, tap on the Account Information button.

Step 4: You may need to scroll down here and click on the PlayStation Subscriptions option.

Step 5: Lastly, choose your PlayStation Now subscription and tap on Turn Off Auto-Renew.

If you own a PlayStation 5 console, and you are wondering how to cancel your PlayStation Now subscription on it, then this portion of the article is meant for you. The cancellation process is slightly different from that with a PS4 console.

3rd method: On a PS5 console

Step 1: On your PS5 console, navigate to Settings.

Step 2: Next, click on the Users and Accounts option.

Step 3: Then, tap on Account, Payment, and Subscriptions.

Step 4: After this, select the Subscriptions option.

Step 5: Choose your PlayStation Now subscription, and click on the Turn Off Auto-Renew button.

The last method below will teach you how to cancel your PlayStation Now subscription through your PlayStation mobile application.

4th method: On the mobile phone app

Step 1: Launch the PlayStation application on your smartphone. If you do not have the application already, install it from your App/Play Store.

Step 2: Then, go to the PlayStation Store page. In the upper right corner of the application, you will find a smiley face button.

Step 3: Next, click on the Subscription Management option.

Step 4: Your PlayStation Now subscription will be listed there. Next to it, select the Disable Automatic Renewal option.

What happens when you cancel your PS Now subscription?


After you cancel your PlayStation Now subscription, you will still be able to use all the benefits till the end of your billing period.

Once your billing cycle ends completely, you will lose access to all of the features that came with your PlayStation Now subscription.

If you have changed your mind and suddenly want the subscription again, you can always renew it and enjoy all the features again.

Can you cancel PS now after the free trial?


Yes! You can cancel your PlayStation Now subscription even after your free trial period ends. But this is not recommended as you will automatically get charged for a full subscription after the free trial ends.

To prevent this, we advise you always to cancel your PlayStation Now subscription before the free trial ends.

How to get a refund after canceling PlayStation Now


You can request a refund for your PlayStation Now subscription within 14-days from the date of purchase. If you have partially used the subscription, then you might only get a smaller pro-rata refund.

But if you have not used any of the services, you might get a full refund. Follow the method below to request a refund.

Step 1: Launch an internet browser and visit the refund page of the PlayStation by clicking here.

Step 2: Click on the Request Refund button.

Step 3: You will be directed to a Chatbot who will assist you. It will ask you if you are the owner of the account. Press Yes.

Step 4: Next, you will be asked to choose a reason for your Refund request. Select the Cancel a Subscription option. 

Step 5: The Chatbot will then redirect you to either a support agent or a live agent who will help you receive a refund.

Remember to have your PSN Online ID, Sign-in ID, Date of Birth, and your subscription name with you while you talk to Customer Support.

Conclusion


To conclude, PlayStation Now subscriptions can be extremely fun but also expensive at the same time. So we understand your need to cancel it. Canceling your PlayStation Now subscription is very easy, no matter which way you choose.

You can do it through your phone app, web browser, and PS consoles. If you want to get a refund, remember to request it within 14 days after your transaction! 

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