How to Cancel Gold’s Gym membership

Last Updated on March 27, 2022 by Mark Roberts

Too busy to use your Gold’s Gym membership? No worries, you have the option to cancel your membership so you can save a couple of bucks. We will show you how to cancel through the mail, and in person.

This article will also answer some of your FAQs about auto-renewal, refund policy, pausing the membership, and more, so continue reading to learn more. 

How to Cancel Gold's Gym membership

Is Gold’s Gym membership easy to cancel?


Any gym membership is quite hard to cancel, and Gold’s Gym is no exception. Although it will seem difficult at first because you cannot cancel online, we guarantee that you will find it easier with the help of this guide, so all you need to do is follow the steps below to cancel. 

How to Cancel Gold’s Gym membership


Keep in mind that, unlike other memberships, Gold’s Gym does not allow customers to cancel their memberships online via email, or through the phone.

The only two methods through which you can cancel your Gold’s Gym membership are through the mail, and in person. Fortunately for you, both methods are easy to understand. 

First, we will list down the necessary account details for your cancellation. You will need to provide this information when prompted. 

  1. Membership ID
  2. Your name
  3. Phone number
  4. Email address
  5. Current address
  6. Date of birth
  7. The last 4 digits of the credit card that is linked to your Gold’s Gym membership
  8. A statement of intent about why you need to cancel your Gold’s Gym membership

Now, let us see the two different methods in detail. 

Cancel Gold’s Gym membership in person

If you want to cancel your Gold’s Gym membership directly in person, then you need to travel to your local Gold’s Gym from where you got your membership from.

Once you go there, you can request a cancellation form. Fill that form out with all your account information, and draw your signature so it is verified by you. You can then submit it, and wait for your cancellation to be processed. 

Cancel Gym’s Gold via mail

Want to avoid the physical interaction while canceling your Gold’s Gym membership? No worries, you can mail your cancellation request.

Just follow the directions below to learn how to do so. 

Step 1: First, you need to contact a Gold’s Gym nearby and ask them regarding which address you need to send your cancellation request to. 

Step 2: Once you know the address you need to mail it to, you have to now write up a full cancellation request. It should contain all the above-mentioned account information, as well as why you want to cancel your Gold’s Gym membership. 

Step 3: After this, you can send it to the address that they mentioned by mail. 

Step 4: Just to make sure that your cancellation has been processed, call the local Gold’s Gym again after two weeks and confirm. 

If your cancellation has been delayed or if there are any issues with it, then you will need to physically go to the Gold’s Gym and express your concerns in person. A representative at the gym will be able to help you further with canceling your Gold’s Gym membership. 

Does Gold’s Gym free trial auto-renew into a paid subscription?


Unlike most other memberships, the Gold’s Gym free trial does not automatically renew into a full paid subscription.

Lucky for you, when you apply for the seven-day free trial that you can subscribe to through the online website, you will not be asked to submit your payment details. So, you will not be automatically charged once the free trial ends. 

After applying for the free pass, you will need to select a Gold’s Gym. Once you do, you will receive an email containing your free trial coupon. The coupon can be used at your local Gold’s Gym and you can start your free trial. 

What do Gold’s Gym charges look like on your credit card statement?


Anything with the words ‘Gold’s Gym’ in the credit card statement will represent the gym’s charges. So you can use this as a hint to spot your Gold’s Gym charges on your invoice. Here are a few examples:

  • 7471 GOLDS GYM HOLLYWO W HOLLYWOOD CA
  • GOLDS GYM VENICE 866-465-3775 CA
  • ABC*Gold s Gym 800-6226290 WA
  • GOLDS GYM AUSTIN DT REL AUSTIN TX
  • GOLD’S GYM – CHECKFREE BILLER
  • GOLD’S GYM

If you find any unnecessary or wrong charges on your credit card statement from Gold’s Gym, then you can contact customer service, so that they can help you with this problem.

Sometimes, Gold’s Gym charges you even after canceling your membership and getting it approved, so keep an eye out for these extra charges so you can prove that you have been wrongfully charged. 

Does Gold’s Gym prorate their cancelations?


So, a 30-day notice is needed to cancel your Gold’s Gym membership. Until the 30 days get over, you will need to pay the fees. 

Also, prorated refunds are not always offered by Gold’s Gyms, if you decide to terminate the membership early. But if you do cancel the subscription in the first 30 days of your contract, then you might receive a refund.

Keep in mind that this is also very circumstance-based, and not all gyms give out refunds that easily. You will have to go check in person with the Gold’s Gym about getting a refund. 

Can you pause your Gold’s Gym membership instead of canceling?


You might be able to pause your Gold’s Gym membership if your local gym allows you to. But this decision differs for each and every gym.

So, the smart thing to do would be to go to the Gold’s Gym nearest to you and ask them directly about pausing your subscription.

If they agree, then you can enjoy the benefits of pausing the membership. If they deny your request, then you always have the option to cancel your membership completely. 

Why is it so hard to cancel Gold’s Gym membership?


Gold’s Gym memberships are notorious for being difficult to cancel. Not only Gold’s Gym, but almost all gym memberships are quite hard to end because gyms know that customers will start to back out once they see how much commitment and effort must be poured into becoming a fit human being.

To avoid these mass cancellations, gym memberships are increasingly difficult to end. 

Members have also stated that they are being charged again even after canceling their memberships. This makes it harder to cancel the subscription.

After being wrongfully charged, you might not even get your money back so always be cautious while purchasing a Gold’s Gym membership. 

Conclusion


If you no longer want to continue your Gold’s Gym membership, then you will want to cancel it to save money.

We know that you might have been a bit confused about the whole process, so we have provided a step-by-step guide above, that will show you how to cancel your Gold’s Gym membership through the mail, and in person. You can choose any of the two methods, according to your preference. 

After canceling your subscription, you might be able to request a refund if you cancel your membership within 30 days of purchasing the subscription. So, track your days, and make sure that you become eligible for a refund.

But also double check with your local Gold’s Gym about their refund policy, as above mentioned rule might not even be applicable for them. Ultimately, the decision is in the hands of the gym. We hope that all your queries have been answered and that you have successfully gotten your Gold’s Gym membership canceled. 

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