How to Cancel NFL Game Pass

People from all over the world love the National Football League games. If you are a sports lover or a football fanatic, then you probably purchase the NFL Game Pass every season. The NFL Game Pass allows you to watch all the NFL games after the live broadcast, without any ads. 

The only sad thing about the pass is that it costs $99 every season. That is quite expensive for a subscription, so it is understandable if you want to cancel it. Or, you may want to end the subscription if you become too busy to watch the games. 

In this case, this article will be beneficial to you. We will explain the various methods you can use to cancel your NFL Game Pass subscription, such as through your phone, the website, and more. Keep reading to know more. 

How to Cancel NFL Game Pass

Can I cancel NFL Game Pass any time and get a refund?

You can cancel your NFL Game Pass any time, but getting a refund is tricky. You will only receive one if you are eligible for a refund, according to the refund policy. The next section of the article will tell you when you can cancel your NFL Game Pass so that you will get a refund. 

What is the refund policy for NFL Game Pass?

With respect to the refund policy, there are four factors that decide if you are eligible for a refund. Here they are.

  1. If you cancel your NFL Game Pass within two days of purchase.
  2. If you cancel the Free Trial to your NFL Game Pass in less than two days after the Free Trial finishes. Note that this factor only applies to customers in the United States.
  3. If you cancel your auto-renewed NFL Game Pass within seven days of the renewal date. 
  4. If the NFL company itself cancels your Game Pass. 

If you fall under any of the four categories above, then you may receive a refund if you request. 

Steps to Cancel NFL Game Pass Auto-Renew

The NFL Game Pass renews automatically every season. So if you do decide to cancel your subscription, you need to switch off auto-renewal before it renews. This is how you do that using various methods.

The first way can be done through your smartphone, both Android and iPhone. 

How to Cancel NFL Game Pass on Mobile

Under this method, there are two different submethods. The first submethod is for iPhone users. 

1st Way: Using an iPhone

Step 1: Launch the Settings app on your iPhone.

Step 2: Click on your name or Apple ID at the top of the screen. 

Step 3: Scroll down to the Subscriptions option and tap on it.

Step 4: Select your NFL Game Pass subscription and press Cancel Subscription. 

The next submethod is for those who wish to use their Android devices to cancel their NFL Game Pass. 

2nd Way: Using an Android device

Step 1: On your Android phone, click on the Google Play Store app.

Step 2: Then, tap on your profile icon in the top right corner of the screen. This will open a drop-down menu.

Step 3: From the menu, select the Payments & Subscriptions option.

Step 4: Under Subscriptions, choose your NFL Game Pass. Then, click Cancel Subscription to end it. 

The second method is easy and can be done online through the NFL Game Pass website. The best part is that you can do this on any device, including your PC, phone, and more. All you need is a web browser!

How to Cancel NFL Game Pass on Website Online

Step 1: Open a web browser of your choice and visit

Step 2: Log in to your account and tap on the Account icon in the upper right corner.

Step 3: Click on the Manage Your Account button from the drop-down menu.

Step 4: Navigate to the billing section of the page, where you will see the Cancel Auto-Renewal option. Press it to end your subscription. 

The following method is perfect for canceling their NFL Game Pass on their Roku account. 

How to Cancel NFL Game Pass on Roku?

This method consists of two submethods. You can do the first one below directly through your Roku device.

1st Way: Using the Roku device

Step 1: On your Roku remote, tap on the Home button.

Step 2: Find the directional pad on the Roku remote and use it to highlight the NFL Game Pass channel.

Step 3: Then, hit the asterisk button on the Roku remote. This will open up a menu from which you need to choose the Manage Subscription option.

Step 4: Next, click on Cancel Subscription. In the pop-up message, tap on Cancel Subscription again. Lastly, tap Done to confirm

The second submethod involves the Roku website, which you can access through your computer or mobile phone.

2nd Way: Using the Roku website

Step 1: On your PC or mobile device, visit Then, log in to your account.

Step 2: Once you have entered the account page, go down to the Manage Your Subscriptions option. Tap on it.

Step 3: Then navigate to the Active Subscriptions section, under which you will need to click on the Cancel Subscription button. 

Step 4: Lastly, choose a reason for your cancellation to confirm. 

Can’t Cancel My NFL Game Pass? What to do?

If you cannot cancel your NFL Game Pass on the website, then it probably means that you purchased it through a third-party provider like Roku. So, it would be best if you went directly through a particular third-party provider to cancel your subscription. 

If that does not work, then you can always contact customer service. All you need to do is click here. Then, fill-up the form with your queries to reach out to customer support.  


No longer want to pay the hefty $99 fee for your NFL Game Pass? Or have you just moved on from football? No matter what your reason is, we are here to help you cancel your subscription. As you may have seen above, there are many methods, such as through the website, a phone, and more, that you can use to end your NFL Game Pass. But do not worry, as all of the methods above are simple and quick! 

Mark Roberts is a freelance writer and tech enthusiast based in San Diego, specializing in internet security, Roku guides, cord-cutting, and more.

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