How to Fix It When YouTube Is Not Working on Roku

Last Updated on April 29, 2022 by Mark Roberts

YouTube is an excellent streaming app to watch several types of media content like movies, TV shows, news, sports, etc. You can download the app from the Roku Channel Store and stream endless entertainment programs.

But what if YouTube is not working on Roku? What will you do then? Is there a solution?

Well, no need to freight!

Roku is a popular streaming player, but it doesn’t work all the time smoothly! There will be times when you may face issues while streaming services like YouTube on Roku. So, this guide explains how to fix it when YouTube is not working on Roku. Read it to find your solution!

What Happen When Youtube Is Not Working on Roku

If the YouTube app on Roku is not working correctly, you will notice one of the following youtube tv roku issues:

  • The YouTube channel won’t launch.
  • The YouTube channel won’t play any videos.
  • You won’t be able to sign in to your account.
  • The screen will become blank.

You may see these issues while streaming content or before launching the app. The solutions in this guide will get you sorted whenever you see such problems!

Reason Why YouTube Not Working on Roku TV

Generally, the YouTube app not working on Roku issue can occur due to any software, hardware, or internet failure. However, the common causes include:

  • The internet connectivity is slow.
  • The Roku device has not been updated correctly.
  • The internet connection is not working at all.
  • The YouTube server is facing issues.

How to Fix YouTube Not Working on Roku

You can use several techniques to fix YouTube not working on Roku problem. The best and quick solutions to solve this issue are listed below.

1. Check Wi-Fi Internet Connection

Begin by verifying the internet connection at your home. Sometimes, the wireless network connection of your home might suddenly stop working, which will prevent you from launching the app or streaming videos. In that case, you need to reboot your router/modem.

Unplug the router from the power socket and replug it after two minutes. Connect your Roku device to the Wi-Fi, and you can then stream YouTube.

2. Check If You Have Slow Internet Connection

If your internet is working, but the speed is slow, it will cause streaming issues on YouTube. You can run an internet speed test by navigating to Settings > Network > Check Connection on your Roku. If it shows poor or fair, your internet speed is slow.

The internet speed could be slow if too many devices are connected to the router or an issue with the internet service provider.

If multiple devices are connected to the same router, you can disconnect some devices and try streaming YouTube again. If that were the issue, it would now stream smoothly. Otherwise, contact your internet service provider and they’ll help you.

3. Check Your Roku Device Connected to Internet or Not If Youtube Is Not Connecting To Roku

If your internet connection is working, chances are your Roku streaming device is not connected to the internet. If your Roku streaming device is connected to the internet, you will see the IP address under Settings > Network > About.

However, if the IP address is not present, you’ll have to connect your Roku to the internet. Once it’s done, relaunch YouTube, and it will work perfectly.

4. Restart Your Roku

Another method to quickly fix the YouTube not working on Roku issue is to restart Roku device. You can do that using the following steps:

Navigate to the Settings page > Select System > Select Power > Click System Restart > Tap on Restart and wait for the device to restart.

5. Reinstall Youtube App

Sometimes the YouTube app might not stream properly due to memory or software issues. You can reinstall the YouTube app on your Roku smart TV to fix this.

Step 1: Select the YouTube app under the channel list.

Step 2: Click the asterisk/ star (*) button on your remote.

Step 3: Choose Remove Channel from the menu and click OK.

Step 4: After the channel is removed, go to Streaming Channels from the menu.

Step 5: Search for YouTube and select the channel.

Step 6: Click Add Channel and wait for the channel to install. You can then launch it and stream your favorite content.

6. Check If Youtube Is Down for Everyone

Another reason for the YouTube app not working correctly is the YouTube servers are down. This will cause the app to not work on any device at all. You can verify whether the YouTube servers are down by launching the app on any other device. If it fails, then YouTube must be down for everyone.

You will have to wait for YouTube to come back online in such situations. 

7. Manually Check for a Software Update

If your Roku device has not updated automatically, it will cause streaming issues. So, you will have to check for updates and update the device manually.

Step 1: Go to the Roku Settings page from the home screen.

Step 2: Choose System.

Step 3: Click System Update.

Step 4: Click Check Updates.

Step 5: If any update is available, click the Update now button to update your Roku smart TV.

8. Unplug Power From Roku for 10-15 Minutes

If your Roku device is overheated or you have not restarted the device for a long time, it will cause streaming issues. The best trick to fix this is by unplugging the Roku device from the power socket for at least 10-15 minutes.

Later, you can power up your device and relaunch YouTube.

9. Factory Reset Roku

Another always-working technique to fix all Roku TV issues is factory resetting it. But be careful since this will reset all your settings.

Step 1: Navigate to Roku Settings from the Roku home screen menu.

Step 2: Select System.

Step 3: Tap Advanced System Settings.

Step 4: Choose Factory Reset.

Step 5: Type the code provided on the screen to confirm the process.

Step 6: Wait till your Roku smart TV is reset. 

10. Get in touch with Roku Expert customer service

If you are still having problems, the best thing to do is contact Roku customer support. They will be able to help you troubleshoot the problem and get YouTube working again.

Contacting Roku customer service is easy – simply click on the below button and they’ll be more than happy to assist you.

What Is Going On Between Roku And YouTube TV?

Earlier, the YouTube TV app was available on Roku TV as a standalone channel. But in April 2021, a dispute occurred between the YouTube TV channel and Roku due to the terms of service. As a result, the YouTube TV app has been removed from Roku TV. So, Roku users need to use the YouTube channel to access YouTube TV app on Roku devices.

Update: Finally Youtube and Roku has strike a deal to keep the YouTube and YouTube TV apps on the Roku streaming platform. They reached the agreement on Dec 8, 2021 before it was set to expire Dec. 9. 

YouTube App Not Showing Up/ Available/ Found On Roku

If you are not finding YouTube on your device, you must have made a mistake in installing or searching for the app. Here is how to fix it:

Step 1: Go to the Streaming Channels tab from the Roku menu.

Step 2: Click the Search box and type YouTube.

search channel

Step 3: Select the app from the results.

Step 4: Click Add Channel. After the channel installs, you will find it on your Roku TV.

What if YouTube Keeps Freezing/ Crashing On Roku

If your YouTube app keeps crashing or freezing while streaming, it can be because the Roku needs to be updated. So, you can follow the steps mentioned earlier in this guide to update the device or read this article to update your roku device and try opening YouTube app again.

YouTube Won’t Download/ Install on my Roku

If the YouTube app is not downloading on your Roku, it may be due to a software issue on your Roku. The only way to solve this issue is to reset your Roku device using the steps explained in this guide. After resetting, try reinstalling YouTube, and it will work now.

YouTube Sound/ Volume Not Working

If you cannot hear any sound while streaming YouTube videos, you need to turn the Volume Mode off from the YouTube app.

Step 1: Launch any video from the YouTube app.

Step 2: Press the asterisk (*) button on your remote.

Step 3: Select Volume Mode from the menu.

Step 4: Click Off to turn the volume mode off.

You will now be able to hear the sound while watching videos.


There you go! Hopefully, the above methods got your problem of YouTube is not working on Roku solved. And if nothing worked for you, reach out to the Roku support team. They will guide you on how to solve the problem and even send an engineer if needed.

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