How To Cancel IPSY Subscription

Last Updated on March 15, 2022 by Mark Roberts

For all you make-up lovers out there, I’m sure you have all heard about Ipsy. Even though it is quite an innovative service that offers personalized make-up items every month, many customers have faced issues with Ipsy.

Sometimes, the products are completely not suitable for the customer. Also, customers have reported shipping problems. So it is understandable if you want to cancel your Ipsy subscription. 

We will show you how to cancel your Ipsy subscription through 4 different methods: through the website, by email, over chat, and on an iPhone.

Apart from canceling your IPSY subscription, you might also be wondering how to remove your credit card information from the Ipsy website. We have got your back. Keep reading to learn how to do that. 

How To Cancel IPSY Subscription

IPSY Provides Three Types Of Membership


Ipsy offers different memberships depending on the number of products you wish to receive. They include the Glam Bag, the Glam Bag Plus, and the Glam Bag Ultimate. Now, let us look at them in detail.

Glam Bag

This is the cheapest of the three subscriptions you can get through Ipsy. It charges you a total of $12 every month. Through this subscription, you will only receive 5 deluxe-size product samples. 

Glam Bag Plus

This is the second cheapest subscription that Ipsy offers. If you choose this one, you will be charged $25 per month to receive 5 full-size make-up items. 

Glam Bag Ultimate

Priced at a whopping $50 per month, the Glam bag Ultimate subscription is the most expensive membership available. But it can be worth it because Ipsy will send you 8 full-size beauty products, as well as 4 deluxe-size make-up samples. 

How To Cancel IPSY


No matter which Ipsy subscription you choose, the following information can quickly help you cancel your subscription. We will now show you how to cancel your membership through the website, email, chat, and an iPhone. 

Through Log in

The first method we will be looking at is through the official Ipsy website. This is the only method through which you can cancel your Ipsy subscription by yourself, without any help from customer support service. Here it is. 

Step 1: Open a web browser on your device and visit the official website of IPSY or Click here.

Step 2: Then click on the login button in the top right corner, and enter your information.

Step 3: Once you have entered the homepage, navigate to the Account section to spot the Edit Account Settings option. Tap on it.

Step 4: Then click on membership and select the Manage Membership option.

Step 5: Click on Help Me Stop My Membership.

Step 6: Next, press the Continue Cancellation button.

Step 7: You will be asked to complete a survey that records your reason for canceling. Please fill it out.

Step 8: You will receive an email from Ipsy regarding your cancellation. In this, tap on the confirmation link. 

Step 9: Lastly, hit the Confirm button to end your Ipsy subscription. 

By Email

The second method that we will be discussing is through email. You can reach out to Ipsy’s customer support service through email and ask them to cancel your subscription. Follow the directions below.

Step 1: Go to the email client that you used for your Ipsy account. For example, if you used Gmail, then go to Gmail.

Step 2: Compose an email that details your request. Tell them that you wish to cancel your subscription and provide all the necessary account details. 

Step 3: Once you have finished writing the email, send it to support@ipsy.com. 

Over Chat

Like the email method, you also have the option to cancel your Ipsy subscription by chatting with an agent. To do this, continue reading.

Step 1: Launch a web browser and log in to your IPSY account.

Step 2: Navigate to the Help Center and scroll all the way down. 

Step 3: You will see the Get Instant Answer section and go to it. 

Step 4: Here, you can ask the agent to end your Ipsy subscription by texting them. 

On iPhone

On your iPhone, you will not have the option to cancel your Ipsy subscription through the Ipsy mobile application. But this is how you end your membership.

Step 1: On your iPhone, go to the Settings app. 

Step 2: You will see your name at the top of the screen. Tap on it.

Step 3: You will be taken to a page with a menu. Here, select the Subscriptions option.

Step 4: Find your Ipsy subscription and click on it.

Step 5: Lastly, hit Cancel Subscription.  

So that is it, folks! These are the four different methods that you can use to cancel your Ipsy subscription. 

Why is IPSY hard to cancel?


Ipsy makes it very difficult for you to cancel; the process alone that you have to go through is drudging.

Their website is very hard to navigate, so you might have a hard time finding the cancel button.

Adding to this, you will need to go through a long survey that will put you back into the subscription if you choose the wrong option. 

Ipsy constantly recommends offers and ‘free gifts’ to keep you as a customer, so you will have to pass through all of these unnecessary persuasive tactics to cancel your subscription.

Moreover, the confirmation email takes ages to arrive, so you will need to wait to confirm your cancellation. 

Also, the website sometimes refuses to let you cancel the subscription because of Ipsy’s billing period.

Due to these reasons, customers report that Ipsy subscriptions are quite tough to end. 

How do I remove my credit card from IPSY?


To be on the safer side, so you do not get charged even after you cancel your subscription, you have the option to remove your credit card information from your Ipsy account.

Just do the steps below to do so.

Step 1: Go to the official website of IPSY on your internet browser and sign in to your account.

Step 2: Then, click on the Account option.

Step 3: Select the Edit Account Settings button.

Step 4: Go to the Billing section. Here, you will be able to remove all the credit card information that you provided before and update your account. 

Conclusion


Putting an end to an online subscription can be extremely stressful, but not after reading our article.

We have explained the four different methods that you can use to cancel your Ipsy subscription with ease.

You can do it through the website, over chat, by email, and through an iPhone. No matter which method you choose to follow, we believe that you can successfully end your subscription. 

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